The gold weight mentioned on the website for jewellery and mounts may vary depending on the manufacturing process of the product. In the event that a customer receives a product with a lesser gold weight than the value paid for, RKP Thangamalaigai will refund the differential amount to the customer.
RKP Thangamalaigai may, at its sole discretion, request the customer to pay a percentage of the transaction value as an advance at the time of placing the order. The balance payment must be paid by the customer at the time of delivery. Failure to pay the balance amount at the time of delivery will be treated as a cancellation of the order. Any advance payment made at the time of placing the order will not be refunded in the event of cancellation for any reason. RKP Thangamalaigai shall not be liable for any loss or damage arising directly or indirectly from the authorization of a transaction being declined due to the cardholder exceeding their pre-set limit.
By using this website, you agree to these Terms of Use. If you do not agree, you may not use this website. These Terms of Use, along with the Privacy Policy (incorporated by reference), apply to all users, including guests and registered members. RKP Thangamalaigai reserves the right to modify or terminate any portion of the website or its services without notice. Users are responsible for regularly reviewing these Terms of Use to stay informed of any changes. These Terms of Use do not confer any rights to third-party beneficiaries.
Product images may appear slightly larger or smaller than the actual size due to screen defaults and photography techniques. RKP Thangamalaigai shall not be liable for any legal action related to this. To make a purchase, users may need to register on the website and provide mandatory information, including their PAN (Permanent Account Number). Orders are considered complete only after payment is received. RKP Thangamalaigai may contact customers for order verification. Once confirmed, the jewellery will be manufactured and delivered. In case of payment rejection by the bank, RKP Thangamalaigai reserves the right to refuse shipment without liability.
RKP Thangamalaigai may source diamonds and other products from third-party traders after order confirmation. If the selected item is unavailable, a replacement will be offered. If the new selection is more expensive, the customer must pay the difference. If it is less expensive, the excess amount will be refunded. Diamond prices vary based on factors like seller reputation, brand value, and market demand. Prices on the website are subject to change without notice and are non-negotiable.
Refunds for unavailable diamonds, gemstones, or design elements will be processed as follows:
At the time of placing the order, the member must provide the recipient’s full name as per government-approved photo identification. The recipient must present one of the following IDs at delivery:
Delivery will only be made after verification. For purchases above INR 2 lakh, PAN details are mandatory. The recipient must inspect the package before accepting delivery. RKP Thangamalaigai is not liable for any complaints after delivery is accepted. If the recipient is unavailable, the courier will attempt delivery three times before returning the product. Reshipment costs will be borne by the member.
The recipient must provide a government-approved photo ID to collect the gift. The price of the gift will be mentioned on the package as per local laws. Additional invoices can be requested at the time of order. Any applicable taxes, including gift tax, will be borne by the member.
Transit insurance is provided by RKP Thangamalaigai and is valid until the delivery is accepted.
RKP Thangamalaigai reserves the right to refuse promo code usage at any time. Expired promo codes cannot be used. Promo codes are applicable only on specific orders and cannot be clubbed with other offers unless stated otherwise.
For any questions, contact RKP Thangamalaigai CALL to 9655297522.